Cancellation/Refund Policy
Last Updated: 30 Jan 2024
Thank you for choosing TWOALLONS INFOTECH PRIVATE LIMITED. We are committed to ensuring your satisfaction with our products. Please review our cancellation and refund policy below:
Cancellation Policy:
a. Subscription Services:
- Monthly Subscriptions: You may cancel your subscription at any time. The cancellation will be effective at the end of the current billing cycle, and you will not be charged for the subsequent month.
- Annual Subscriptions: For annual subscriptions, you can cancel within the first 30 days for a full refund. After 30 days, cancellations will be effective at the end of the current subscription period, and no refunds will be provided.
b. Perpetual Licenses:
- Perpetual licenses can be canceled within 30 days of the purchase date for a full refund. After 30 days, cancellations will not be accepted, and no refunds will be provided.
Refund Policy:
a. Subscription Services:
- Monthly Subscriptions: We do not provide refunds for partial months or unused portions of your subscription.
- Annual Subscriptions: Refunds are available within the first 30 days of the annual subscription purchase. After 30 days, no refunds will be provided.
b. Perpetual Licenses:
- Refunds for perpetual licenses are available within the first 30 days of the purchase date. After 30 days, no refunds will be provided.
How to Cancel:
To cancel your subscription or license, please contact our customer support at info@2allons.com. Be sure to include your account details and the reason for cancellation.
Refund Processing:
Refunds will be processed using the original payment method. Please allow 12 business days for the refund to be reflected in your account.
Exceptions:
We reserve the right to make exceptions to this policy in cases of proven fraud, misrepresentation, or other circumstances as deemed necessary by [Your Software Company].
By using our software and services, you acknowledge that you have read and agree to the terms of this Cancellation/Refund Policy. We may update this policy from time to time, and the latest version will be posted on our website.
For any questions or concerns, please contact our customer support at info@2allons.com.
Thank you for choosing TWOALLONS INFOTECH PRIVATE LIMITED.