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Shipping policy

Shipping Policy

Last Updated: 30 Jan 2024

Thank you for choosing TWOALLONS INFOTECH PRIVATE LIMITED. Please review our shipping policy below for information on how software products are delivered:

  1. Digital Delivery:

    • All our software products are delivered digitally. Upon completing the purchase, you will receive an email containing instructions on how to download and install the software.
  2. Order Processing:

    • Orders are typically processed within 24 hours of the purchase. During this time, you will receive an order confirmation email with details about your purchase.
  3. Delivery Method:

    • Software products are delivered via download links provided in the order confirmation email. These links will direct you to our secure website, where you can download the software package.
  4. License Key:

    • For products requiring a license key, the key will be provided in the order confirmation email or on the download page. Please keep this key secure, as it will be required for product activation.
  5. Physical Shipment (if applicable):

    • Some products may offer the option of a physical shipment for an additional fee. In such cases, the physical shipment details, including delivery timeframes and associated costs, will be clearly communicated during the purchase process.
  6. International Orders:

    • We offer digital delivery for international orders. Physical shipments may be subject to additional shipping fees and longer delivery times based on the destination.
  7. Support and Assistance:

    • If you encounter any issues with the download, installation, or activation process, our customer support team is available to assist you. Please contact us at info@2allons.com for prompt assistance.
  8. Refunds:

    • As our products are digital and delivered instantly, we do not offer refunds for completed purchases. Please ensure you carefully review product details before making a purchase.

By purchasing our software, you acknowledge that you have read and agree to the terms of this Shipping Policy. We may update this policy from time to time, and the latest version will be posted on our website.